Shipping and Returns
Shipping Policy
At Cocoa Rocha, we are dedicated to providing excellence and ensuring the complete satisfaction of our customers. We proudly reliable shipping services and are committed to getting your order to you as quickly possible. Please keep in mind that holidays may affect delivery times. All orders are processed and shipped within 3-5 business days, though delays may occur during weekends, holidays, or periods of high order volume. We appreciate your understanding and patience as we work to deliver your products.
Wrong Address Disclaimer
It is the responsibility of the customers to make sure that the shipping address entered is correct we do our best to speed up processing and shipping time, so there is always a small window to correct an address. Please contact us immediately if you believe you have provided in incorrect shipping address.
No Returns or Refunds
If you are dissatisfied with your order, please contact us to make it right!
Jennie or Brian 509-608-0824
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